Privacy and Cookies Policy
1.3 We are the data controller of the personal data that you provide to us.
- Collecting Your Data
2.1 We will collect your personal data as follows
(a) when you enquire about any of our services, we will collect your name, email address and telephone number; and
(b) when you book any of our services, we will also collect your date of birth, your address and payment information.
2.2 All personal data that you provide to us must be true, complete and accurate and you must not register under someone else’s name.
- Use of your personal data
3.1 We will use your personal data to respond to your queries and provide you with any tour that you have booked. If you have booked any of our services, you agree that we may be asked to share your personal data with third parties engaged by us to provide the services you have booked.
3.2 Otherwise, we do not share personal data with third parties, except (a) to respond to legal requirements (including under applicable data protection laws) or protect a third party’s rights, property, or safety; and (b) in connection with, or during negotiations of, any merger, sale of assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company.
- Where we hold and process your personal data
4.1 Some or all of your personal data may be stored or transferred outside of the European Economic Area (the EEA) for any reason, including for example, if our email server is located in a country outside the EEA or if any of our service providers are based outside of the EEA. You are deemed to accept and agree to this by using the system and submitting information to us.
4.2 If we do store or transfer your personal data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the EEA and under applicable data protection laws.
5.1 We shall process your personal data in a manner that ensures appropriate security of the personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organizational measures. However, no system can be completely secure. Therefore, although we take steps to secure your information, we do not promise that your personal data that you provide to us will always remain secure.
- Your rights
6.1 You have the right to obtain from us a copy of the personal data that we hold for you, and to require us to correct errors in the personal data that we process for you if it is inaccurate or incomplete. You also have the right at any time to require that we delete your personal data. To exercise these rights, or any other rights you may have under applicable laws, please contact us at firstname.lastname@example.org
6.2 Please note, we reserve the right to charge an administrative fee if your request is manifestly unfounded or excessive.
6.3 We shall retain your personal data for 6 months after completion of the tour in order to ensure that we are able to deal with any queries or complaints you make.
7.1 A cookie is a small text file containing a unique identification number that is transferred (through your browser) from a website to the hard drive of your computer. The cookie identifies your browser. These files are then used by websites to identify when users revisit that website. For more information on cookies, please see, www.allaboutcookies.org.
7.2 We use third party analytic cookies to monitor how our website is used. These cookies collect information anonymously and generate reports detailing information such as the number of visits to our website, where visitors generally came from, how long they stayed on our website, and which pages they visited. They do not collect any personal data. If you do not agree to this you can disable persistent cookies in your browser. This will prevent the analytic cookies from logging your visits.